Our members use various currencies. However, you can pay using credit card or paypal, which will then convert the payment into your own currency, and deduct the converted value from your account. For currency conversion please click the banner above for 'XE'. Alternatively, contact us and we will send you a direct paypal invoice in the currency of your choice. 
Please note that we are unable to accept payments in multiple currencies - if you are ordering items from members who list different currencies, you will have to order individually i.e. all items listed in US Dollars can be added to the one shopping basket, but you will not then be allowed to add an item listed in Euros - this would have to be ordered separately.

How to order online:
(If you have problems viewing buttons please change browser to outlook)

If you are buying items from only one member then we recommend you to pay the seller direct. However, if you wish to purchase multiple items from different members then you can use or online facility to pay for all your items together. 
To use our online shopping click the 'add to cart' button icon  for the product you wish to purchase. You can buy as many of the same item or different items from various members. Each time you add an item a separate page will appear (from our secure server). You may be asked if you wish to view non secure items click ok as this is only the product viewing area; You are not submitting any personal details at this stage. You can return to the web site to continue shopping at any time. You can also remove an item or change the quantity of a product during the shopping process by simply amending the quantity amount. i.e. to remove an item select 0 in the quantity box. Remember to click the 'update cart' link if you make any changes to the quantities. When you are happy with your choice proceed to check out and you will be directed to PayPal *; fill in your details for delivery, credit card or paypal payments.
*You do not need to have a Paypal account to use the online shopping facility.
All orders are dispatched within 48 hours of cleared payment, unless stated otherwise. Please allow up to 7 days for all U.K. deliveries.

If you are placing a large order then please e-mail your requirements for a postal discount, I will contact you with a combined delivery charge before you commit to buy. 

Ordering by Post

If you are not happy with submitting credit card details etc over the internet then don't panic we also accept cheque and postal orders via post. To send payment via post i.e. cheque / postal order please print out your shopping cart direct or print out our blank order form. You can order as many items as you wish from different crafters using the same order form.

We accept cheque or crossed postal order made payable to Emma Brown,  we advise you not to send cash / uncrossed postal order unless by registered post. Please post all orders to:
 Emma Brown, Walkabout Crafts,  2 South Port, Scottish Borders, Scotland, United Kingdom, Europe, TD7 4AR. 
(Please note that this is a postal address for our online business only, private callers by appointment only.)

If you wish to pay direct to a member via cheque / postal order, please print out our members order form.

Security

Our online shopping service is provided by paypal and all credit card details etc are handled by their secure server. We are only forwarded address details for delivery purposes. We do not have access to credit card details or paypal payment details. Your information is not stored on the internet or any publicly accessible computer system. If you have any doubts or queries then please do not hesitate to contact either ourselves or paypal.

Most of our members who accept direct payment also use paypal as there preferred means of payment.

Cookies

If you have any problems accessing the shopping basket then this may be due to your cookies being disabled. The shopping cart requires cookies set on medium or enabled so as to store information on your hard drive for the duration of your stay on our site only ( i.e. it stores items you have added to your cart so as to view them in basket)
If you have checked your cookies and you are still having problems accessing the on-line shopping, try changing your browser to outlook. If you are still experiencing problems then please contact us for a direct paypal payment link.

Replacement/Refund Policy

Please note that not all members may conform to the following policies - please check members profile before ordering

Replacement / refund will be made if the item is defective. 
We don't take responsibilities if the item is damaged by buyer's improper operation. 
Buyers must request their replacement / refund within 14 days after the item was purchased. 
Buyers are required to return the items for replacement / refund. Buyers are responsible for return postages cost.
The item must be returned with its original package before the replacement / refund is approved. 
We don't take responsibilities if the returned item is lost when being sent back. 
The replacement / refund will be provided as soon as we confirm the arrival of returned items.
Refunds will be made for item cost only, not the postage costs

Commissions, personalized, made to order items and earrings are non refundable.