  Walkabout Crafts - The online gift shop for buying and selling arts and crafts |
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Walkabout Crafts - The online gift shop for buying and selling arts and crafts |
home | buy | sell | gift shop | world tour | craft topics | free gifts | contact |
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Home > Gift Shop > How to order
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How
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If you have problems
viewing or using the pay buttons please set your cookies
to medium or change browser to outlook,
alternatively, contact us for a direct
paypal payment link.
We accept all major credit cards,
cheques, postal orders, paypal and direct debit
We rate all members by our customers
feedback; Three green stars indicate no negative feedback.
A
grey star indicates a negative comment or complaint from a
customer.
To ensure that our members are providing the best service to our valued customers, we only allow three grey stars, after which the member is removed from our web site.
If you have a complaint then please contact ourselves or the seller to try and resolve the problem.
Our
members use various currencies.
However, you can pay using credit card or paypal, which will then
convert the payment into your own currency, and deduct the
converted value from your account. For
currency conversion please click the banner above for 'XE'.
Please note that we are unable to accept payments in multiple
currencies - if you are ordering items from members who list
different currencies, you will have to order individually i.e. all
items listed in US Dollars can be added to the one shopping
basket, but you will not then be allowed to add an item listed in
Euros - this would have to be ordered separately.
How
to order online:
(If you have problems
viewing buttons please change browser to outlook)
The majority of our members accept online payments (please check members profile sections ((on the left of each shop page)) to confirm acceptable payments).
On every individual item page you will find an
'add to cart' button
icon simply click for the product you wish to
purchase.
Because payments go to members direct you will be unable to add items from
different 'shops/members' into the same cart - You can however buy as many
different items from the same member / shop in the one shopping basket.
Each time you add an item into the 'cart' a separate page will appear
(from our secure server). You may be asked if you wish to view
non secure items click ok as this is only the product viewing area; You are not
submitting any personal details at this stage. You can return to the web
site to continue shopping at any time. You can also remove an item or
change the quantity of a product during the shopping process by
simply amending the quantity amount. i.e. to remove an item select 0 in
the quantity box. Remember to click the 'update cart' link if you make any
changes to the quantities. When you are happy with your choice
proceed to check out and you will be directed to PayPal *;
fill in your details for delivery, credit card or paypal payments.
*You do not need to have a Paypal account to
use the online shopping facility.
All orders are dispatched within 48 hours of cleared
payment, unless stated otherwise by the member ( check each members terms
and conditions in the profile section). Please allow up to 7 days for all U.K.
deliveries.
If you are interested in bulk orders / commissioned items / postal discounts then please contact the shop owner direct
If you prefer to pay by cheque / postal order then please check members profile sections ((on the left of each shop page)) to confirm if they accept postal payments. Alternatively, you can contact them for postal details
If you wish to pay direct to a member via cheque / postal order, please print out our members order form.
Orders paid for by cheque will be dispatched when cheque has cleared.
Members online shopping services are provided by paypal and all credit card details etc are handled by their secure server. We are only forwarded address details for delivery purposes. We do not have access to credit card details or paypal payment details. Your information is not stored on the internet or any publicly accessible computer system. If you have any doubts or queries then please do not hesitate to contact either ourselves or paypal.
Cookies
If you have
any problems accessing the shopping basket then this may be due to your
cookies being disabled. The shopping cart requires cookies set on medium
or enabled so as to store information on your hard drive for the duration
of your stay on our site only ( i.e. it stores items you have added to
your cart so as to view them in basket)
If you have
checked your cookies and you are still having problems accessing the
on-line shopping, try changing your browser to outlook. If you are still
experiencing problems then please contact us
for a direct paypal payment link.
Please note that not all members conform to the following policies - please check members individual profiles and terms before ordering
Replacement /
refund will be made if the item is defective.
We don't take responsibilities if the item is damaged by buyer's improper
operation.
Buyers must request their replacement / refund within 14 days after the
item was purchased.
Buyers are required to return the items for replacement / refund.
Buyers are responsible for return postages cost.
The item must be returned with its original package before the replacement
/ refund is approved.
We don't
take responsibilities if the returned item is lost when being sent
back.
The replacement / refund will be provided as soon as we confirm the
arrival of returned items.
Refunds will be made for item cost only, not the postage costs
Commissions, personalized, made to order items and earrings are non refundable.
If you
would like to make a donation towards the upkeep of this web site then
that would be greatly appreciated. Please click below to make a donation.
Spread the Word...
We are a non funded, non profit organisation and we need your help. To help us promote 'Walkabout Crafts'; Please recommend us to your friends or if you have a web site / social network page please add our link (selection of banner and text links can be found at http://www.walkaboutcrafts.com/banners.htm ), or if your feeling really generous please send a donation.
If you have suggestions of how we can improve our service, please let us know. We love to hear from you!
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Walkabout Crafts is a non funded, non profit web site. 100% of all sales go directly to the members. Please support us by telling your friends about us - thank you. Copyright © Walkabout Crafts All rights reserved. Telephone: +44 (0) 773 328 4443
